Terms and Conditions for the RecSimple subscription

As of November 2026 · Version 3 · Translation for information; the German version is authoritative.

1. Provider, scope

1. Your contracting party is SmartbIT SG OG, Krakaudorf 115g, 8854 Krakau, Austria, FN 682952 t (Regional Court of Leoben), e-mail office@smartbit.at ("we").
2. These terms apply to the subscription to the RecSimple software, including its free trial, for consumers and businesses; provisions that apply only to consumers are marked as such. You can conclude the contract in German or English; the German version of these terms is authoritative.
3. Obtaining the app from the Microsoft Store is governed by the operator of the Store. The subscription is concluded only with us.

2. Service

1. The subscription covers RecSimple: recording sound from the microphone or system audio as an audio file, and dictation, in which spoken language is converted into text on your device. The range of functions and the system requirements are set out in the description on recsimple.com at the time of conclusion.
2. Without an active subscription the app only opens the sign-in window. Your recordings and texts are stored as ordinary audio and text files in your recording folder and remain readable without a subscription.
3. We provide the updates needed to keep the software in conformity with the contract through the Microsoft Store for the duration of the subscription.

3. Customer account and free trial

1. Use requires a customer account with an e-mail address that belongs to you. An account may not be passed on.
2. Every subscription starts with a free trial: 7 days for the annual subscription, 7 days for the monthly subscription. When starting, you provide a payment method. If you cancel by the end of the free trial in accordance with point 6.2, the subscription ends without any charge; otherwise it continues as a paid subscription. The free trial is available once per email address and once per payment card, regardless of the subscription chosen. If it has already been used with your email address, the payment page shows the subscription without a free trial. If you enter a payment card on the payment page with which a free trial has already been used, the subscription is paid from the moment you order; we inform you of this by email.
3. You can delete your account at any time in the customer account, even with an active subscription. With an active subscription, deleting the account counts as cancellation to the end of the term in accordance with point 6.2; your account is deleted on the day the subscription ends. We show you this day before you confirm. Your right of withdrawal under point 7 and your statutory warranty rights remain unaffected. We keep invoices after deletion where § 132 BAO (Austrian Federal Fiscal Code) requires it.

4. Conclusion of the subscription

1. You choose the annual or monthly subscription in the customer account and order on the payment page in the customer account; payment is processed by our payment service provider Stripe; you can correct your entries until you submit. By clicking the order button on the payment page you place a binding order; this concludes the contract. Without a free trial it is paid immediately, with a free trial from the end of the free trial.
2. We send you the contract confirmation with the information required by § 4 FAGG and these terms by email. We store the contract text; the version of these terms applicable at conclusion remains available under “Previous versions”.

5. Prices, payment, device slots

1. The price per device slot shown on the payment page when ordering applies. Prices are final prices in euros including VAT.
2. The price is payable in advance for each term, for the first time after the end of the free trial, or on ordering if there is no free trial, and is collected via the chosen payment method.
3. A subscription covers one device slot; you can book further slots in the customer account or by email to office@smartbit.at. Additional slots apply immediately; we invoice the pro rata price for the rest of the current term immediately and collect it via the chosen payment method. If you reduce the number of slots, the new number applies from the end of the current term; there is no pro rata credit. In the customer account you can remove two devices every 30 days; signing out in the app is not affected by this.
4. If a payment is not made, the subscription ends with the end of the last paid term.
5. Price changes apply only to new contracts; for a running subscription the agreed price remains.
6. You can change the term in the customer account. A switch from the monthly to the annual subscription applies immediately; we invoice the annual price less the pro rata remainder of the current month immediately and collect it via the chosen payment method. A switch from the annual to the monthly subscription applies from the end of the current term; there is no pro rata credit.

6. Term, renewal, cancellation

1. The subscription runs for the chosen term and renews automatically for the same term unless it is cancelled beforehand.
2. You can cancel at any time up to the end of the term: via “Cancel contracts here” on recsimple.com (no sign-in required, with a confirmation link sent to the email address of your account), in the customer account via “Cancel subscription” or by email to office@smartbit.at. We confirm the cancellation without delay by email to the address of your account, stating the time at which your subscription ends; if no email arrives, please also check your spam folder. On cancellation, paid time is not refunded pro rata. Your right of withdrawal under point 7 and your statutory warranty rights remain unaffected.
3. Before the end of the free trial and before an annual subscription is renewed, you receive a reminder by email.
4. We may terminate the subscription with one month's notice to the end of the term; we refund paid time that can no longer be used on a pro rata basis.
5. Either party remains free to terminate the contract without notice for good cause.

7. Right of withdrawal

1. As a consumer you may withdraw from the contract within 14 days of concluding it without giving any reason — by email to office@smartbit.at or online via the “Withdraw from contract” function in the customer account. Details and the model withdrawal form are on the page “Right of withdrawal”.
2. Upon withdrawal the subscription ends immediately; the consequences are set out on the page “Right of withdrawal”.

8. Right of use

1. For the duration of the subscription, including the trial period, you receive the non-exclusive, non-transferable right to use RecSimple on the booked number of devices.
2. Unless the Austrian Copyright Act mandatorily permits otherwise, copying, modifying, decompiling or passing on the software and circumventing the licence check are not allowed.

9. Your recordings and dictations

You are responsible for the lawfulness of your recordings and dictations, in particular for the consent of the persons recorded. RecSimple stores them only on your device; we have no access to them and cannot restore them.

10. Warranty, liability

1. The statutory warranty rights apply to defects. Please report defects to office@smartbit.at.
2. We are liable for slight negligence only in the event of a breach of an essential contractual obligation, that is, an obligation whose fulfilment makes the performance of the contract possible in the first place and on whose observance you may rely; in that case liability is limited to the foreseeable damage typical of the contract. We are liable without limitation for personal injury and under the Product Liability Act.

11. Changes to these terms and conditions

Changes to these terms apply only if you agree to them; otherwise the contract continues unchanged and we may terminate it in accordance with point 6.4.

12. Data protection

Which data we process is described in the privacy policy.

13. Applicable law, complaints

1. Austrian law applies; you retain the mandatory consumer protection provisions of the state of your habitual residence.
2. Please send complaints to office@smartbit.at.

Previous versions

Version	Valid from–to	Links
Version 1	4 September 2026 to 6 October 2026	HTML · PDF
Version 2	7 October 2026 until publication of version 3	HTML · PDF
Version 3 (current)	from 3 November 2026	this page