Why a subscription instead of a one-off purchase?
RecSimple takes ongoing work: Windows keeps changing, bugs want fixing, 37 languages want maintaining, and the license server has to be run. A subscription spreads those costs over time instead of packing them into a one-off price. If RecSimple no longer fits, you cancel and keep your recordings.
Why do I need an account?
The subscription belongs to your account, not to one particular PC. That way you can take it to a new PC; you can swap a PC in your customer account at most twice every 30 days. We bill you directly rather than through the Store, and for that we need an email address that you confirm once. You can sign in with your email address and a password, or through Google or Microsoft.
What happens to my recordings after I cancel?
The files are yours and stay usable. They are ordinary MP3, WAV or AIFF files. Without an active subscription, RecSimple itself only opens the sign-in window with a link to your recordings folder. You delete the account and its device list in your customer account; a running subscription ends immediately, without a refund. That does not touch the files.
Do I need an internet connection?
For the first sign-in and for the purchase. After that you can keep working for up to two weeks without a connection, recording included. When your PC is online, RecSimple checks your subscription with the license server from time to time.
Why does Windows show that the microphone is in use?
So the level meter can show, before you record, whether you picked the right device and whether the level is right. Only loudness is measured; a file is created once you start the recording. Windows shows microphone use in the taskbar, and you can withdraw the permission in the Windows settings under Privacy & security → Microphone.
How do I cancel?
In the customer portal, which you open from the app or from your customer account. Cancel during the trial and nothing is charged; otherwise cancelling takes effect at the end of the period you have paid for, and the subscription keeps running until then. The same portal is where you change your payment method and the number of device slots.